Hi there, I faced a similar problem last month and I was in a real fix as my computer stopped working and I had something urgent to finish.
But then I visited their site to find a link to submit my query and within matter of minutes I got a resolution from them, you may want to use the link it is This could probably because of some error while restarting & Quick Heal could not locate new virus definitions.
Our software library provides a free download of Quick Heal Update Manager 6.83.
Quick Heal Update Manager is a free program that downloads the updates for all Quick Heal products (Quick Heal Anti Virus Pro 16.00, Quick Heal Anti Virus for Server, Quick Heal Internet Security 16.00 and Quick Heal Total Security 16.00).
It manages the centralized download of updates, making it an ideal solution for Small or Medium sized networks that has Quick Heal installed on the clients.
It is giving the following error in event viewer; - Event 11, Wininit Custom dynamic link libraries are being loaded for every application. This is my first post and I'm not sure if I'm doing it right.
The message I get when I turn on my laptop is: HP Quick Touch on Screen Display has stopped working.
Find below the instruction to update your copy Quick Heal manually by downloading exe file.